How We Work
We take your offers, services, and audience insights and transform them into high-converting campaign sequences. Our team crafts message flows that are short, sharp, and human—while leveraging automation to deliver them at the right time, every time. From cold outreach to reactivation to post-sale nurture, we keep the conversation going so your leads don’t go cold.
“You already have leads. You just need a system to follow up, warm up, and close more of them—without lifting a finger.”
Our Working Process
We follow a strategic messaging framework built to connect and convert:
- Audit or define your lead sources and goals
- Write custom SMS and email sequences tailored to your offers
- Automate delivery based on triggers, timing, and engagement
- Monitor results and optimize for response and conversion
The result? A steady stream of follow-ups that feel personal—and perform like clockwork.
Our Features
Our SMS & Email Campaigns service includes:
- Cold lead outreach sequences (text + email)
- Warm lead and quote follow-up automations
- Post-sale and re-engagement campaigns
- Custom timing, frequency, and personalization tokens
- Trigger-based delivery (form fills, missed calls, no-shows, etc.)
- Click tracking and open rate reporting
Your sales team will follow up faster—and more consistently—than ever before.
Conclusion
We help businesses stop losing leads to silence by installing fully automated SMS and email systems that do the talking for you. Lucerna’s campaigns are written to convert, optimized to scale, and designed to sound like you—not a robot. Ready to turn more leads into clients? Let’s build your follow-up engine.
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